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SIG Event

Chatting from SOA Suite 11g – how BPEL processes can use the XMPP protocol to notify the world

Various scenarios may require sending email messages or other types of notifications to users as part of the process flow. For example, certain types of exceptions that cannot be handled automatically may require manual intervention. For example, a BPEL process can use the notification service to alert users by voice, IM, SMS, or email. 

In a previous article (http://technology.amis.nl/blog/6019/configure-soa-suite-11g-for-sending-email-notifications-with-google-mail) I described recently how the fairly new SOA Suite 11g can use GMail or other public Email servers to send notifications, for example from BPEL processes or the Human Workflow Service. The SOA Suite 11g works with the User Messaging Service (UMS) to perform that feat and the essence of said article is to configure the email driver in UMS to use GMail – or any other email server for that matter.

This article looks at one of the other communication channels available in UMS, and also available to BPEL processes: Instant Messaging or Chat. After configuring the UMS XMPP driver in the Enterprise Manager console, the Chat channel is available to any BPEL process. We will discuss how to configure – and with which More >

SIG Event

Configure SOA Suite 11g for sending email notifications with Google Mail

 

One of the ways of the SOA Suite 11g for communicating with the outside world – apart of course from web service calls and interaction via technology adapters – is through the new User Messaging Service (UMS), a facility installed in the SOA Domain during installation of the SOA Suite. The UMS enables two-way communication between users (real people) and deployed applications. The communication can be via various channels, including Email, Instant Messaging (IM or Chat), SMS and Voice. UMS is used from several components in Fusion Middleware, for example BPEL, Human Workflow, BAM and WebCenter and can also be used from custom developed applications.

This article describes how the User Messaging Service can be configured to use Google Mail as its mail server for sending and receiving emails and how we can make use of that facility from a simple BPEL process. Note that the steps described in this article apply to any public email server – Yahoo, Hotmail, Lycos and others – as well as your own email server.

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